Healthwatch Derbyshire E-bulletin – July 2013

Healthwatch Derbyshire

The July 2013 edition of the Healthwatch Derbyshire E-bulletin is out!  We have hosted it for you here, but you can read the whole thing in full on their website by clicking here

Volunteer as a Healthwatch Champion
Healthwatch Derbyshire is a county-wide service with a commitment to have a presence in local areas. In addition to the work of paid staff in districts, we want to establish strong district networks of Healthwatch Champions. Champions will support engagement work in communities by being active in their own local area, representing and channelling the views of local people. You can spend as much or as little time as you wish undertaking your role as a Healthwatch Champion, at times to suit you.

Roles available as a Healthwatch Champion include:

  • Telling people about Healthwatch and encouraging them to be involved
  • Promoting Healthwatch events and projects to local people and/or people with a common service/need interest
  • Assisting the Healthwatch staff team to gather views of local people or people with certain needs or who use certain services (running focus groups, testing and carrying out consultations, surveys and questionnaires)

Further information on how to become a Healthwatch Champion, including a detailed role description and application form, will be available to view on the Healthwatch Derbyshire website by the end of July.  Alternatively, register your interest by emailing and we’ll send you the information as soon as it’s ready.

Volunteer as a Healthwatch Enter and View Representative
Becoming a Healthwatch Enter and View Representative involves training to ‘enter and view’ a variety of health and social care settings to scrutinise and evaluate the service. Once you have completed the visit you will be expected to produce a written report of your findings.

The closing date for applications to be received is 31st July 2013.  Any applications received after this date will be kept on file and considered for future opportunities.  For more information, including a detailed a person specification and application form, please click here.

Take part in Questuionnaires, Surveys and Consultations

You can elect to receive questionnaires, surveys and consultations on various health and social care themes to respond to e.g. GP Access.  You can choose to receive these by post or email.  If you would like to volunteer as part of this group please email

Healthwatch Derbyshire Launch Events
The first four of our five launch events have taken place in Chesterfield, Ilkeston, Swadlincote and Glossop. On each of the four days we were able to capture some valuable feedback from the people that attended.  Pictures are available to view on our Facebook page.

Details of the final event, taking place in Bakewell on Thursday 18th July is available here.

NHS and Adult Social Care Concerns and Complaints Process
Healthwatch offers an advice, information and signposting function to help people understand what options they have in order to access further sources of information. We provide a single point of access to help people find information and the choices they have or put them in touch with the right advocacy organisation.

To help navigate the health and social care complaints process, we have created a step-by-step signposting flow chart for both NHS and adult social care concerns and complaints. This is available to view on our website by clicking here.

Post-Natal Discharge Questionnaire – Queens Hospital, Burton Upon Trent.  
Have you been discharged from the post-natal unit at Queen’s Hospital, Burton upon Trent, in the last couple of years?

Healthwatch Derbyshire is working with Queen’s Hospital to collect information about patient experiences of discharge from this ward.  The hospital is making some changes as to how women are discharged.  By completing this ‘Speak Out’ questionnaire, you are giving us the information we need to tell the hospital about your experiences of care, which will work towards changing services for the better.

To have your say, please complete the ‘Speak Out’ questionnaire by clicking here.  The closing date for this questionnaire is Friday 26th July 2013.

Have you got something to say on:
GP Access?
We want to know about peoples experiences when accessing their GP Services.  What people feel is good or any problems they encounter.  Are people satisfied with the service they receive and if so why?  If not then why?  What constitutes a good GP Service to a patient?  Tell us about your experiences by completing a ‘Speak Out’ form.


Cataract Operations?
Are there any patients out there who are in the process of having cataract removal operations?  Have people managed to get operations at their desired hospital?  Have they encountered any problems?  If so we want to hear about it.  Tell us about your experiences by completing a ‘Speak Out’ form.

Out of Hours Dentistry?

What experiences have people had of Out of Hours dentistry?  Do people find the current locations accessible?  Do people know how to access the service?  Do people even know there is an Out of Hours service available and who meets the criteria to use it?  Tell us about your experiences by completing a ‘Speak Out’ form.



By | 2017-01-29T20:25:40+00:00 July 22nd, 2013|Categories: Health, News|0 Comments